Privacy Policy

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Effective Date: 06-15-2025
Last Updated: 08-02-2025

PUVU LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and related products (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

We collect only the information necessary to operate and improve our Services, fulfill your orders, and comply with legal requirements.

• Name, email address, phone number, and billing/shipping details.
   
• Payment information (processed securely via third-party payment processors).
   
• Any other information you choose to provide via forms, messages, or account registration.
   

• IP address, browser type, device identifiers, operating system.
   
• Usage data such as pages visited, links clicked, and time spent on the site.
   
• Cookies and similar technologies (see Section 6).
   

• Payment processors, shipping carriers, and analytics services may provide us with relevant data to fulfill your orders and improve our Services.
   

While we control and manage certain data directly, other information (such as web hosting logs or stored files) may be held by our website hosting provider or other service partners.

If you request a full copy or deletion of all data associated with you, we will provide the data we directly control. For information stored solely by our third-party providers, you may need to submit a request directly to those providers. We can assist in identifying which provider to contact.

We use collected information to:

1. Process and fulfill orders.
    
2. Provide customer support and respond to inquiries.
    
3. Improve website functionality and user experience.
    
4. Send order updates, important notices, and marketing communications (where permitted by law).
    
5. Detect, prevent, and address fraud or illegal activity.
    

We do not sell your personal information. We may share it with:

• Service Providers: Payment gateways, shipping companies, analytics tools, and IT support providers.
   
• Legal Authorities: When required by law, subpoena, or court order.
   
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
   

As PUVU LLC operates in the United States but serves customers worldwide, your information may be transferred to and stored in jurisdictions with different data protection laws than your home country. We take steps to ensure adequate protection of your data in such cases.

We use cookies to:

• Keep you logged in.
   
• Store cart and checkout preferences.
   
• Analyze site performance and usage trends.
   

You can disable cookies in your browser settings, but some features may not function properly.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have the right to:

• Access and obtain a copy of your data.
   
• Request corrections to your personal data.
   
• Request deletion of your data (subject to legal retention requirements).
   
• Object to processing or request restrictions.
   

Requests can be sent to: journey@puvuglobal.net.

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system can be guaranteed 100% secure.

While this Privacy Policy is governed under U.S. law, we aim to comply with relevant privacy regulations in other jurisdictions where our customers operate, including but not limited to the EU GDPR and similar frameworks, to the extent applicable.

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Services after changes are posted constitutes your acceptance of those changes.

If you have questions or concerns about this Privacy Policy, contact us at:
PUVU LLC
Email: journey@puvuglobal.net