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Puvu Global Coffee
Home
Start Sourcing
  • Cafes
  • Roasters
  • Importers
  • Services
Origins
  • Aceh/ Gayo
  • Java
  • West Java
  • Flores(UnderConstruction)
  • Toraja (Sulawesi)(UnderCo
  • Bali / Kintamani(UnderCon
  • Lintong (UnderConstructio
  • NTT (UnderConstruction)
Education
  • Articles
  • Exporting
  • Importing
  • Customs and Tariffs
PGC Network
  • Same Day Quote
  • Contact Us
  • Gallery
  • Our Partners(Under Constr
About
  • Our People
  • The Puvuvian XP(Under Con
  • Mission
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  • Home
  • Start Sourcing
    • Cafes
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    • Importers
    • Services
  • Origins
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    • Flores(UnderConstruction)
    • Toraja (Sulawesi)(UnderCo
    • Bali / Kintamani(UnderCon
    • Lintong (UnderConstructio
    • NTT (UnderConstruction)
  • Education
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  • Home
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    • Importers
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    • Java
    • West Java
    • Flores(UnderConstruction)
    • Toraja (Sulawesi)(UnderCo
    • Bali / Kintamani(UnderCon
    • Lintong (UnderConstructio
    • NTT (UnderConstruction)
  • Education
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    • Importing
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Terms of service

Your Experience in mind at Puvu Global

 

Terms of Service

Effective Date: 06-15-2025
Last Updated: 08-01-2025

1. Introduction

Welcome to Puvu Global (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related products or platforms (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms. If you do not agree, you may not use our Services.

2. Company Information

The Services are owned and operated by:
PUVU LLC
Michigan, USA
Email: journey@puvuglobal.net

3. Eligibility & User Responsibilities

You represent and warrant that you:

  • Are at least 18 years old (or the legal age of majority in your location).
     
  • Have the legal capacity to enter into a binding agreement.
     
  • Will comply with all applicable laws and regulations in your jurisdiction.
     

It is your responsibility to ensure that using our Services is lawful in your operating location.

4. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:

  • Violating any applicable laws (U.S. or your own jurisdiction’s laws).
     
  • Infringing on intellectual property rights.
     
  • Distributing harmful software, spam, or unauthorized commercial content.
     

5. Account Registration

Certain features may require an account. You must provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

6. Intellectual Property

All content, trademarks, logos, designs, and software used in the Services are owned or licensed by Puvu LLC. You may not use, reproduce, distribute, or modify any part of the Services without our prior written consent.

7. Orders, Pricing, and Payments

  • Prices are listed in U.S. Dollars unless otherwise stated.
     
  • Payments are processed through secure third-party payment processors.
     
  • We reserve the right to reject or cancel orders at our discretion.
     
  • Taxes, duties, or fees applicable in your location are your responsibility.
     

8. Shipping, Delivery, and Risk of Loss

  • Shipping timelines are estimates and may vary.
     
  • Risk of loss passes to you upon our delivery to the carrier.
     
  • You are responsible for compliance with your country’s import regulations.
     

9. Refunds & Returns

Refunds and returns are handled per our Refund Policy (see: https://puvuglobal.net/refund-policy).

10. Disclaimers

The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted or error-free service, and we are not responsible for damages arising from your use or inability to use the Services.

11. Limitation of Liability

To the maximum extent permitted by law, Puvu LLC, its affiliates, and service providers will not be liable for:

  • Indirect, incidental, consequential, or punitive damages.
     
  • Any loss of profits, revenue, data, or goodwill.
     
  • Any claim exceeding the amount you paid for the Services in the 12 months prior to the claim.
     

12. Compliance with Local Laws

You are solely responsible for ensuring that your use of our Services is compliant with the laws of your country, state, or locality. We make no representation that our Services are appropriate or available for use in all jurisdictions.

13. Governing Law & Jurisdiction

These Terms and any disputes arising from them will be governed by:

  1. The laws of the United States and the State of Michigan, without regard to conflict-of-law principles; and
     
  2. The laws of the jurisdiction where you operate, to the extent such laws do not conflict with U.S. laws.
     

Any dispute will be resolved exclusively in the state or federal courts located in [Your County/State], USA, unless otherwise required by applicable local laws.

14. Dispute Resolution

We encourage resolving disputes amicably. If we cannot reach a resolution, disputes may be settled through binding arbitration or in court, as determined by the governing law above.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted with a revised “Effective Date.” Continued use of our Services after updates means you accept the revised Terms.

16. Contact Us

For questions or concerns, contact:
Email: journey@puvuglobal.netWelcome to Puvu Global, where we offer a wide range of wholesale food products that cater to your every need. Our range includes fresh produce, meat, dairy products, frozen foods, canned goods, and more. We work with trusted suppliers to ensure that the products we offer are of the highest quality. Our experienced team is always on hand to provide you with expert advice and guidance. At Puvu Global, we are committed to providing the best products and services to our customers.

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